Technical and operational support

Direct channels for distributors with active integration. Guaranteed response based on the level of criticality.

Help desk

Platform incidents and technical queries about ERP synchronization.

Email: info@rapidlister.com

Phone: (885)514-4049

SLA by priority
  • Critical Integration outage – 2 h
  • High Synchronization error – 4 h
  • Normal Configuration query – 24 h
  • Low Improvement request – 5 days
Knowledge base

Technical documentation, integration guides, and troubleshooting for common issues.

Go to FAQ and guides

Request a technical demo

Test Rapidlister with your own inventory. Fill out the form and an integration specialist will contact you within 24 hours.

No obligation. We'll show you how Rapidlister adapts to your ERP and logistics flow.

Commercial Office

Business Hours

Monday to Friday 09:00 – 18:00
Saturdays 10:00 – 14:00
Sundays & Holidays Closed

Support Channels

  • • Online help portal (24/7)
  • • Integrated technical chat on the platform
  • • Phone support for operational emergencies

Ready to sync your inventory without friction?

Leave us your details and receive a personalized demo with real integration to your ERP. No strings attached.

We'll show you how to sync your inventory in real time. No spam, no aggressive sales.

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